Terms & Conditions

These Terms & Conditions apply to all transactions on speciesnutrition.com. They supplement our Terms of Service and Privacy Policy, which are incorporated herein by reference. Species Nutrition reserves the right to modify these terms at any time. Continued use of the website after changes are posted constitutes acceptance of the revised terms.

You must be at least 18 years of age and a legal resident of a country where our products are legally sold. By completing a purchase, you confirm you meet these requirements. We reserve the right to refuse service to anyone at our sole discretion.

We strive to accurately describe all products, including ingredients, nutritional information, and serving sizes. However, product formulations may change over time. Always read the current product label before use. Prices are displayed in USD and are subject to change without notice. Applicable taxes and shipping costs are calculated and displayed at checkout.

Payment is due at the time of order placement. We accept all major credit and debit cards and PayPal. Your card is charged when your order is confirmed. For failed or declined payments, we will notify you and your order may be placed on hold or cancelled. All sales are final unless covered under our return policy.

Subscription products are billed automatically at your selected frequency. By subscribing, you authorize Species Nutrition and Recharge (our subscription processor) to charge your payment method on file on each renewal date. You may cancel, pause, or modify your subscription at any time through your account at your subscriptions portal. Cancellations must be made at least 24 hours before the next scheduled charge date to avoid billing for that cycle.

Promotional codes are subject to individual terms and expiration dates. Only one discount code may be applied per order unless explicitly stated otherwise. Codes cannot be applied retroactively to completed orders. Species Nutrition reserves the right to modify, limit, or cancel any promotion at any time without notice.

One-time orders may be cancelled before shipment by contacting customer service immediately at support@speciesnutrition.com. Once an order has shipped, it cannot be cancelled. Refunds are available within 30 days of purchase for unopened, sealed items per our Returns Policy. Subscription cancellations do not trigger a refund for orders that have already been processed and shipped.

Species Nutrition products are dietary supplements intended to support general health and athletic performance. These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease. Consult a qualified healthcare provider before using any dietary supplement, especially if you are pregnant, nursing, have a medical condition, or are taking prescription medications. Keep all products out of reach of children.

OUR WEBSITE, PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR WEBSITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. Some jurisdictions do not allow the exclusion of implied warranties; in such jurisdictions, the above exclusions apply to the fullest extent permitted by law.

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS AND GOVERNS HOW DISPUTES BETWEEN YOU AND SPECIES NUTRITION ARE RESOLVED.

Any dispute, claim, or controversy arising out of or relating to these Terms, your purchase, or your use of our website — including the determination of the scope or applicability of this arbitration agreement — shall be resolved by binding arbitration administered by JAMS under its Comprehensive Arbitration Rules and Procedures, rather than in court. Arbitration shall be conducted in Lee County, Florida, or by remote means if the parties mutually agree. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

CLASS ACTION WAIVER: YOU AND SPECIES NUTRITION AGREE THAT EACH PARTY MAY ONLY BRING CLAIMS AGAINST THE OTHER IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. If a court determines that applicable law precludes enforcement of this waiver as to a specific claim, then only that claim shall be severed from arbitration and may proceed in court.

You may opt out of this binding arbitration provision within 30 days of first accepting these Terms by emailing support@speciesnutrition.com with "Arbitration Opt-Out" in the subject line and your full name and order number. If you opt out, any disputes shall be resolved exclusively in the courts of Lee County, Florida.

This section does not apply to (a) claims that qualify for small claims court, or (b) requests for injunctive or other equitable relief for the unauthorized use of intellectual property.

Species Nutrition shall not be liable for any delay or failure to perform its obligations under these Terms caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics or public health emergencies, strikes or labor disputes, supply chain disruptions, raw material shortages, manufacturing delays, government actions or restrictions, embargoes, war, terrorism, cyberattacks, or failures of essential third-party services (including payment processors, shipping carriers, or cloud platforms).

In such circumstances, we will notify you as promptly as practicable and will resume performance as soon as reasonably possible. Where delay exceeds 30 days due to a force majeure event, either party may cancel the affected order for a full refund.

Products purchased on speciesnutrition.com are intended for personal use only. You agree not to resell, redistribute, or commercially exploit any Species Nutrition products purchased through our website via unauthorized channels, including but not limited to Amazon, eBay, Walmart Marketplace, or other third-party platforms, without prior written authorization from Species Nutrition.

We reserve the right to cancel orders and close accounts that we reasonably believe are purchasing products for unauthorized commercial resale. Authorized retail and wholesale partnerships are managed separately — please contact us at support@speciesnutrition.com for wholesale inquiries. Unauthorized resellers cannot guarantee product authenticity, proper storage conditions, or freshness.

By submitting reviews, photos, testimonials, comments, or other content ("User Content") to speciesnutrition.com or our social media platforms, you grant Species Nutrition a non-exclusive, royalty-free, perpetual, irrevocable, worldwide license to use, reproduce, modify, adapt, publish, translate, and distribute your User Content in any media for marketing, promotional, and commercial purposes, without further consent or compensation.

You represent that you own or have all necessary rights to submit your User Content and that it does not infringe any third-party rights or violate any applicable laws. We reserve the right to remove User Content that we deem inappropriate, inaccurate, defamatory, or in violation of these Terms.

All content on speciesnutrition.com — including text, images, logos, graphics, product designs, and other materials — is the property of Species Nutrition and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

Species Nutrition complies with the Digital Millennium Copyright Act (DMCA). If you believe content on our website infringes your copyright, send a written notice to our designated agent at support@speciesnutrition.com that includes: (a) identification of the copyrighted work claimed to be infringed; (b) identification of the allegedly infringing material and its location on our site; (c) your contact information; (d) a good faith statement that the use is not authorized by the copyright owner; and (e) a statement, under penalty of perjury, that the information in your notice is accurate and that you are authorized to act on behalf of the copyright owner.

These Terms & Conditions are governed by the laws of the State of Florida, without regard to conflict of law principles. To the extent any dispute is not subject to arbitration under Section 10, it shall be resolved exclusively in the state or federal courts located in Lee County, Florida, and you consent to the personal jurisdiction of such courts. If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

For purchase-related questions:

• Email: support@speciesnutrition.com
• Phone: 239-984-5753
• Hours: Monday–Friday, 9:00 AM–5:00 PM EST